Privacy & Cookie Policy

Within this policy Grubby Buggy Ltd are referred to as ‘us, ‘our’ or ‘we’ and the visitor/user of the website is referred to as ‘you’ or ‘your’.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information when you use this website or our services and you can be assured the data we collect and process will only be used in accordance with this policy and in compliance with the EU Cookie Directive and Data Protection Act 1998.

Grubby Buggy Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 29 September 2016.

We are not responsible for the privacy policies or practices of third party websites and you should familiarise yourself with their policies to ensure you are comfortable with their use of your data.

The information we collect and how we collect it

We collect information about you for two reasons:

  • Where you request, and we provide services we shall require you to provide your personal or company details..
  • We may use Analytics software to collect, store and use anonymous statistical information about your visits to, and use of this website and the equipment you use to gain access, including your IP address, geographical location, browser type, referral source, length of visit and number of page views.

Cookies

Like most other websites we use cookies, which are a small text file placed on your computer.

When you visit our website your computer provides our server with information which allows the requested webpage to be delivered to the correct location, This information is saved in a cookie so if you visit another page in our website you are not treated as a new visitor, removing the need for our server to request the information again.

Cookies are also used to –

  • Provide functionality, without cookies a shopping cart would not be capable of remembering what had been ordered whilst navigating through a payment.
  • Save log-in details so they do not have to be re-entered at each visit.
  • analyse web traffic;
  • allow web applications to respond to you as an individual by remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The Cookies we use

Session cookies are used whilst you navigate the website and will be deleted from your computer when you close your browser.

Persistent cookies remain on your hard drive until they expire or are deleted by you. Our servers can recover any information held on our cookies at subsequent visits to our website. In the interest of clarity we cannot access information stored in cookies from other websites and no-one should not access ours.

CookiePermission this is the permission based cookie we set when you’ve agreed to all cookies on our site, and will allow you full use of our site. Without this cookie set you will get a warning when you visit any page on our site that you have not accepted cookies.

Blog Cookies We use two cookies to protect us from spam (SJECT and rvdjBvfuiiEAkuje) along with other WordPress cookies when you login to our blog, or comment on a post. You may find if you have not allowed cookies from our site that the comment form does not appear on our site.

Third party cookies If advertisements are shown on the website they may use third party cookies to record the number of views or clicks and to inform the advertiser of the referral source.

Google Analytics uses cookies to define user sessions as you visit our site. Google Analytics only sets or updates cookies required to provide anonymised data in their reporting interface.

Google Doubleclick FloodLight cookies track anonymised conversion data and also carries additional publisher cookies when required. The DoubleClick id cookie is only set if a user does not have a pre-existing DoubleClick cookie, upon the first ad request, the user is served a test cookie to determine if his/her browser is accepting cookies. If so, upon the second ad request, the user is served the DoubleClick cookie. For more information about how to opt out of these cookies please follow this link: https://www.google.com/ads/preferences

How do I Control or Delete Cookies?

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Information on deleting cookies or controlling cookies is available at www.aboutCookies.org. To reiterate though, by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

How we use your information

We may disclose information to any of our employees, officers, agents, consultants, suppliers or subcontractors insofar as reasonably necessary for the purposes of conducting business or as set out in this Privacy Policy. In addition, we may disclose or use your information –

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights;
  • to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

We may use your information –

  • To administer, manage and update the website to improve the website, its functions and compatibility;
  • to provide you with any services and process any payments authorised by you;
  • improve the services we provide;
  • for internal record keeping and analysis;
  • deal with enquiries, disputes and complaints;
  • send you email communications and notifications necessary for the management of your account and to provide our services.
  • to send you newsletters and other marketing communications relating to our business or services.
  • to send other third-party businesses that we believe you may find interesting where you have given your express consent to receive third party marketing communications.

We will not –

  • sell, share, lease or distribute any information we hold about you or your company without your express instruction or consent.
  • collect or store any personal information, or information from which you can be personally identified as a result of your visit to our website.
  • Retain or store any bank or payment card details.

The information provided by you in order that we can supply services shall be stored securely and access shall be strictly limited to the proper administration of your account.

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of data including storing the data on our secure (password- and firewall- protected) servers. However data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

The information generated from the use of our website is used to create reports about the use of the website and helps us monitor trends, and enables us to maintain a website that is compatible with most users equipment and user friend.

Your information may be transferred outside of the EEA, including to the United States of America, for processing by BetterWebSpace / InnovaTech Media Ltd. These transfers will be performed in compliance with the United Kingdom’s Data Protection Act, and this Privacy Statement.

Processing payments.

All payments are processed by a third party payment processing merchant and in full compliance with all recognised standards and security requirements.

Your payment details are not stored or retained by us but are retained by the payment merchant.

Policy amendments

We pride ourselves on keeping up to the minute in terms of the advances in technology and legal developments. As these areas are changing at an ever increasing rate, we request that you refer to these policies on a regular basis in order to ensure that you are aware of our most recent Policies and Terms and Conditions.

Your rights

You may instruct us to provide you with any personal information we hold about you, this is called a Subject Access Request and is made under the provisions of the Data Protection Act 1998. To obtain a copy of any personal information we hold contact the Data Controller at the address at the bottom of this policy. Providing this information is subject to the payment of a fee (currently fixed at £10.00).

Contact

If you have any questions about this Privacy Policy, our treatment of your data or make a Subject Access Request please write to us using our contact us form, by email or at Grubby Buggy Ltd, Suite K, Gemini House, Hargreaves Road, Swindon, Wiltshire SN25 5AZ.